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Make sure you have enough space on your hard disk for all of your Sync & Share content, uploaded to Files Cloud.Ģ. The Reseller or Support needs to create a new account for the Customer in Acronis Cyber Protect Cloud Platform for the users who migrate their files from one instance to another with File Sync & Share service enabled. Shared folders (users need to re-share any folders with people they want to share them with).Shared links to files (users need to re-create any links they want to share with people, the addresses will be different).
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The following data will not be migrated in automated way: This article provides guidance to customers for manual transfer of files from the 7.5.4 Acronis Cyber Files Cloud (also called Files Cloud 1.5, or Files Cloud 7.5.4) to 7.8+ version of Acronis Cyber Files Cloud.Įach user needs to first download their existing data from the old version to their computer (using our Desktop client), then upload it to the new Files Cloud version.
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